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Banks & Billers

Banks & Billers

Banks

Banks will particularly benefit from lower integration and transaction processing costs …

SADAD will benefit banks in many ways, some of those benefits are listed below:

Cost Reduction:

  • Lower costs due to:
    • Reduced transaction volumes at branches.
    • Reduced processing costs per transaction.
  • Decreased reconciliation costs and exception handling.
  • Fewer biller interfaces to develop and maintain.
  • Fewer tellers / CSRs required to handle customer payments and bill inquiries.
  • New costs to be partially offset through revenue sharing schemes with SADAD.

Revenue Generation:

  • Compensation from SADAD
  • Opportunity to cross-sell and up-sell:
    • Using freed up tellers and CSRs.
    • Greater concentration on high-value customers.
  • Potential to offer new value added services through bundling and packaging.
  • More attraction to potential consumers allowing them one-stop bill payment through SADAD network.

Intangibles:

  • Early positioning for eGov and eCommerce initiatives.
  • improved customer services through: 
    • Increasing face-time with customers.
    • Less congestion at branches.
  • Enhance image by being at the forefront of leading technology.