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Reports & Articles

1- Ash Institute for Democratic Governance and Innovation

The Ash Institute is the world leading center for the study of innovation in management and governance worldwide. By linking theory and practice, the Ash Institute seeks to disseminate best practices to make public sector more innovative, effective, and responsive.

Four central activities support the mission of the Ash Institute:

Research and dissemination is a hallmark of the Ash Institute’s continuing effort to catalyze innovation and explore the actual processes of effective management and governance. Research results in papers, monographs, books, and case studies, used in the Kennedy School’s strategic management curriculum and in other programs. Dissemination occurs via the Government Innovators Network, conferences, and content presented through executive education programs, so as to reach the broadest possible audience of public leaders. Each year the Ash Institute sponsors research awards for Kennedy School faculty and offers visiting scholar appointments.

The Ash Institute supports teaching and training to develop an international curriculum that can be extended beyond courses taught at the Kennedy School. Using this international curriculum, the Institute co-sponsors training programs with partner institutions in developing countries.

The Innovations Awards Program identifies and promotes best practices and exemplary initiatives that can be replicated in other settings, providing officials and senior executives with models for innovation. More than $19.2 million in awards have been presented to over 300 programs.

The Global Network is a worldwide community of leaders dedicated to creative and effective government. It includes sister programs in Brazil, Chile, China, East Africa, Mexico, Peru, the Philippines, South Africa, and Native American Tribes. The Global Network is supported by an online platform, Government Innovators Network, a dynamic means of sustaining a community of innovators in government, academia, research, the media, and private organizations.

Source:
http://www.ashinstitute.harvard.edu




2- Business-to-Business EIPP: Presentment Models and Payment Options (Part One: Presentment Models) January, 2001

The purpose of this document is to provide an objective, educational tool on Internet based Electronic Invoice Presentment and Payment (EIPP) in business-to-business transactions. It is intended to help businesses understand the different approaches available, or emerging, in the market today. The authors believe that broader understanding will drive adoption of EIPP.

The information in this document is designed for billers, payers, financial institutions, technology providers, and other industry participants to:

  • Educate customers, colleagues, and the general public on EIPP
  • Promote a common language and context for EIPP
  • Describe and review available EIPP options

Source:
Council for Electronic Billing and Payment. http://cebp.nacha.org


3- Business-to-Business EIPP: Presentment Models and Payment Options (Part Two: Payment Options)

This is the second of a two-part paper entitled Business-to-Business EIPP: Presentment Models and Payment Options. Part one – released in Jan 2001– described Electronic Invoice Presentment and Payment (EIPP) presentment models (http://cebp.nacha.org/publicdocs/publicdocs.html) Part two covers the business-to business payment options that can be incorporated into EIPP. The purpose of the 2-part document - Business-to-Business EIPP: Presentment Models and Payment Options - is to provide an objective, educational tool about Internet-based EIPP in business-to-business transactions. It is intended to help businesses understand the options currently available in the market. The authors believe that broader understanding will help drive adoption of EIPP.

The information in this document is designed for billers, payers, financial institutions, technology providers, and other industry participants to:

  • Educate customers, colleagues, and the general public about EIPP
  • Promote a common language and context for EIPP
  • Describe and review available EIPP options, including both presentment and payment alternatives.

Source:
Council for Electronic Billing and Payment. http://cebp.nacha.org

4- Corporate Benchmark Report: The Acceleration of Treasury Technology:

Web-enabled treasury technology, is no longer in the realm of speculative technology. Global change, the impact of the Internet, a continual drive for efficiency and cost control have all accelerated the corporate use of advanced treasury tools such as invoice presentment and e-payment technologies. Using fresh survey data and case studies, PayStream’s analysts have profiled how innovative organizations are leveraging emerging solutions to accelerate information flows, improve customer care, and reduce costs.

Source:
PayStream Advisors Corporate Benchmark Report Summer 2002.


5- Electronic Bill Presentment and Payment (EBPP) Business Practices Edition 2.1, Draft for Comment May 9, 2000

Motivation for Development of Business Practices:

Service providers and their customers routinely negotiate terms that provide bilateral protection of interests at mutually agreeable terms. There are situations, however, in which it is desirable to have these business agreements made within a widely adopted set of “business practices” that are recognized and supported by many different parties. Business practices of this sort are particularly helpful if other parties are to be involved in providing some aspect of a new service. Without widely accepted business practices, each participant might need to establish side agreements with every other potential industry participant or to devote significant resources to resolving problems or disputes with others. As Electronic Bill Presentment and Payment (EBPP) services move into the marketplace, now is an appropriate time to set forth suggested business practices as a guideline for industry participants to use in structuring their EBPP business arrangements.

Source:
Council for Electronic Billing and Payment of the National Automated Clearing House Association (NACHA)


6- Electronic bill presentment and payment – is it just a click away?

This article concerns electronic bill presentment and payment (EBPP) in the business to consumer (B2C) marketplace and, more specifically, remote bill payments (as opposed to payments made at the point of sale). B2C EBPP applications are plausibly among the most promising innovations to shift U.S. consumer payments from checks to electronic alternatives. By EBPP, we mean the electronic bill payment and presentment to the consumer and the electronic initiation of payment by the consumer. Some analysts have suggested that electronic delivery of bills will increase the use of electronic payments. Our research attempts to answer the following two questions: Why aren’t electronically presented bills always paid electronically? And, if EBPP does aid in the migration to fully electronic and-to-end payment, what are the barriers to its adoption.

Source:
Alexandria Andreef, Lisa C. Binmoeller, Eve M. Boboch, Oscar Cerda, Suijit Chakravorti, Thomas Ciesielski, and Edward Green.